Call Us Toll-Free: 1-877-701-4050
Arrow Home About Us Meet the Arrow Team Still Have Questions? Click Here To Contact Us

About Us:
Our team is a friendly, professional group of focused individuals, whose task it is to support you.
Click on an Arrow staff member for additional contact information (phone, email etc).


President:

Vaughn Paul

Sales:

Bruce Burman
Lyndon Lobo
Brayden Arcand

Administration:

Cheryl Duncan
Monica Burman
Ashley Fry
Shilpa Lobo
Trevor Cook
Natalie Anhassay

Outbound Technicians:

Chris Olson
Chuck Pfeiffer
David Cheng
Duayne Morrison
Dennis Arellano
Jon Thrift
Keagan Arcand
Kurt Kraushaar
Mathew Sumyk
Steven Brunet
Richard Gereau
Valery Sinitine

Technical Support:

Chris Constantin
David Cheng
Erwin Montemayer
Gerard Beekmans
Garth McDermott
James McKerrow
Patrick DeGagne
Edward Milner
Verden Arcand
Lawrence Timbang


The Team:
Our team is a friendly, professional group of focused individuals, whose task it is to support you, your staff and your computer network. We are all very skilled in communicating with clients to better understand their needs and to deliver a quality service. Our Technical Support department is extremely capable when looking after your IT issues.

As Investors in People all our staff have been trained to various levels and have a full range of qualifications, so that we can cater for all your IT support by providing you with the skills you need. Qualifications and accreditation are important to our team (as often many IT providers do not have the relevant training); however we feel that as professionals in our industry we should prove our own ability, so that our clients know the commitment of the individuals providing their support. As our team will be accessing your systems; applying changes and repairing issues which occur, you need to be certain that the individuals working on your systems are trained and qualified in providing the right support, and that they are able to protect your data (your most valuable asset) at all costs



Why Use Us?
We train our team so you don't have to
Our team are trained to industry leading standards, so your IT installations and support can be relied upon. We regularly review our training objectives to make sure we stay up-to-date and to ensure you have access to a team of individuals with a wide range of skills.

A full time IT department at a fraction of the cost
Most of our customers use us as their IT department; however, we also work alongside internal IT departments.

We look after your IT, so you can look after your business
We provide email and telephone support and remote we can offer support anywhere, as long as you have an Internet connection.

You benefit from our knowledge across a range of sectors
We support users from all business sectors and business sizes and individuals alike. Not only does this allow us to offer solutions to the small to medium business and individual, we also have a broad knowledge of specific software applications and often liaise with the vendor or other 3rd party provider on your behalf.














Arrow Technology Group
Santa Fe Plaza - 18236 102 Ave
Edmonton, Alberta T5S 1S7
Phone: (780) 701-4050
Fax: (780) 451-6050
Our Products:
Our Services:
Arrow Support: